Seller Policy

1. Overview

Chow420.com provides a platform and marketplace for selling wellness and hemp-derived products. Sellers must adhere to all applicable laws, maintain transparency, and meet customer service standards. Non-compliance may result in account suspension, termination, or other actions at Chow420’s discretion.

2. Seller Enrollment

To sell on Chow420.com, you must:

• Complete the registration process by providing accurate and complete business information, including your legal name, business details, contact information, tax documentation, and other required details.
• Agree to comply with Chow420’s Privacy Policy and Terms & Conditions regarding the handling of personal and business data.

Only individuals or entities legally permitted to enter binding agreements under Delaware law may register as sellers.

3. Permissible and Prohibited Products

Permissible Products

• Products must contain hemp-derived ingredients, including full-spectrum or broad-spectrum hemp extract, with a total delta-9 THC concentration of no more than 0.3% on a dry-weight basis, unless otherwise permitted by applicable law.
• Products must comply with all federal, state, and local labeling, testing, packaging, and safety regulations.
• All products must be accompanied by valid Certificates of Analysis (COAs) from accredited third-party laboratories upon request.

Prohibited Products

• Products exceeding federally or state-mandated THC limits.
• Synthetic cannabinoids, controlled substances, or unlawful derivatives.
• Non-hemp products or those misrepresented as hemp-derived.
• Products making unsubstantiated medical or therapeutic claims.

Chow420.com reserves the right to remove any non-compliant listings, request additional documentation, or suspend accounts violating these standards.

4. Seller Responsibilities

A. Regulatory Compliance and Labeling

Sellers are responsible for ensuring that:

• Products comply with all applicable federal, state, and local laws and regulations.
• Labels accurately disclose ingredients, cannabinoid concentrations, dosage information, warnings, and allergen notices.
• All claims, promotional materials, and product descriptions are truthful, verifiable, and not misleading.

B. Intellectual Property Compliance

Sellers must respect intellectual property rights and ensure that product listings do not infringe any trademarks, copyrights, patents, or trade secrets.

C. Customer Service

• Respond promptly and professionally to customer inquiries.
• Provide accurate and complete information about products.
• Maintain high service standards to promote trust and satisfaction.

5. Shipping Policies

A. Age-Restricted Products

Sellers must verify the age of buyers for age-restricted products and use shipping methods that require adult signature confirmation where required by law.

B. Restricted States and Jurisdictions

Sellers must not ship products to states, territories, or jurisdictions where hemp-derived products are prohibited or restricted. It is the seller’s responsibility to monitor and comply with changing laws.

C. Shipping Responsibility

Sellers are responsible for timely order fulfillment, accurate tracking, and proper packaging. Repeated delays, errors, or delivery failures may result in account limitations.

6. Fees & Payments

Chow420.com charges a 25% total platform fee on all completed sales, which includes:

• A 10% risk and dispute protection fee to cover potential chargebacks, product disputes, refunds, and compliance-related costs.

Payment Process

• Sellers may withdraw available funds once their balance exceeds $50.00.
• Payouts are processed through Chow420.com’s secure payment systems and deposited into the seller’s designated financial account.
• Processing times may vary based on banking institutions, compliance reviews, and fraud prevention measures.

7. Product Reviews

Buyers may leave reviews, including star ratings and photographs, on delivered products. Sellers may respond to reviews in a professional manner but must not:

• Disclose private or confidential information.
• Post obscene, defamatory, false, or misleading responses.
• Engage in review manipulation, incentivization, or false endorsements.

Chow420.com reserves the right to remove reviews or responses that violate this Policy or applicable laws.

8. Seller Account Management

Chow420.com may limit, suspend, or terminate a seller’s account if:

• Listings violate this Policy, the Terms & Conditions, or applicable regulations.
• There is evidence of fraudulent, deceptive, or illegal activity.
• Repeated buyer disputes, chargebacks, or complaints indicate poor performance.

Sellers will generally receive notice of enforcement actions unless restricted by legal or regulatory requirements.

9. Termination

By Seller

Sellers may terminate their account at any time by notifying Chow420 at [email protected].

By Chow420.com

Chow420.com may suspend or terminate seller accounts with 30 days’ notice, or immediately in cases of:

• Material or repeated violations of this Policy.
• Fraudulent, illegal, or harmful conduct.
• Regulatory non-compliance or legal risk.

10. Indemnification

Sellers agree to indemnify, defend, and hold harmless Chow420.com, its affiliates, officers, directors, employees, and agents from any claims, damages, losses, or liabilities arising from:

• Violations of laws, regulations, or industry standards.
• Misrepresentation, mislabeling, or defective products.
• Tax, customs, or reporting obligations.
• Intellectual property disputes.

11. Governing Law

This Seller Policy is governed by the laws of the State of Delaware, without regard to conflict of law principles.

12. Questions

If you have questions about this Seller Policy, please contact Chow420 at:

Email: [email protected]